Groomer Details

Groomer info

Amy's Pet Spa LLC

5 24 Reviews

This is the place to request an appointment for the spa! Please see my website for policies, pricing, and other information. If you don't see a time that works for you send me a text and I'll see what I can do! The spa specializes in gentle, cage fre more...e, one-on-one grooming services for dogs, cats, birds, and small animals. less...

765-273-4955

Website

This is the place to request an appointment for the spa! Please see my website for policies, pricing, and other information. If you don't see a time that works for you send me a text and I'll see what I can do! The spa specializes in gentle, cage fre more...e, one-on-one grooming services for dogs, cats, birds, and small animals. less...

Tues -
Wed -
Thurs -
Fri -
Sat -

217 South Cherry Street
Muncie, IN 47305

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Badges


Services

Cat Groom
Dog Groom
Nail Trim
Bath
De-Matting
De-Shedding
Express Anal Glands

Reviews

5 | 24 Reviews
Leah Leman
5
from

She made my pup look so cute around her face and took it very slow with her to get her used to the space and noises. Canโ€™t wait to come back for a full groom!

Response from the Owner

Thank you for trusting me with your little girl, and taking the time to share your experience, Leah! It really means a lot to me. Iโ€™m looking forward to her full groom too! ๐Ÿ˜Š

Alexa Stanley
5
from

Amyโ€™s work is Fantastic!! She has been so patient with our timid rescue dog!! We are very thankful and pleased with her kindness and quality grooming!!

Response from the Owner

Thank you so much, Alexa! Daisy is such a sweet little girl, and I can already see her confidence growing with the grooming process. Looking forward to her next appointment! ๐Ÿ˜Š

Holly Thomas
0
from

Amy the groomer no showed for my dogs nail trim and when I messaged to ask if she was running late she said oh sorry I had to leave early I am sick. Acknowledging she should have let me know but taking no responsibility for this situation Amy is not more...a very responsible person. My appointment was at 5pm and at any point during the day she could have rescheduled with me but instead she did nothing but allow me to drive to her shop and to figure out why she wasnโ€™t at the appointment. Really rude and a waste of time. Was that you looking at me from the window Amy when I am trying to figure this out from your parking lot? Really do better Amy!! Stop buying leads off this site if you canโ€™t manage your business! less...

Response from the Owner

First and foremost, I wish to extend my sincerest apologies for the inconvenience and disappointment you experienced with your scheduled nail trim appointment. I understand that your time is valuable, and it was never my intention to waste it or caus more...e you distress.

As we discussed over text message, after I profusely apologized for forgetting to text you ahead of time, I had a medical emergency that day and was forced to leave the spa. I was in fact not looking out the window at you when you arrived for your appointment. I was at home contemplating going to the emergency room.

Perhaps if we had ever met in person you would know that Iโ€™m not the type of person youโ€™ve described nor do I run my business in that fashion. I was very ill and I made a true mistake by failing to text you. I still apologize for that and I will endeavor to do better in the future. I wish you luck in finding a groomer that better fits your standards.
less...

Kalee Gerber
5
from

Great first experience. Already booked an appointment for next time!

Response from the Owner

Iโ€™m so happy to hear that! I absolutely adore Simba. Youโ€™re doing such a great job with him. Thank you for trusting me with your fur baby! ๐Ÿ˜Š

Laura Wood
5
from

Great experience! Amy took time to sit & get to know about my dogs, and let them get used to her & the salon. When I returned to pick them up, they were relaxing on a chair waiting for me, not just locked in a cage. They looked terrific, and smelled more...great! less...

Response from the Owner

Hi Laura! I wanted to take a moment to thank you for your wonderful review. It was truly a pleasure to spend time getting to know you and your pups. Thank you for trusting me with them. I look forward to seeing all of you again soon for another day o more...f pampering! ๐Ÿ˜Š less...

Sheena Stevenson
5
from

Amy is the greatest!! She listened to my concerns when I first made an appointment for my little rescue. She took her time and let him warm up to her. Definitely a more personal experience from box store groomers. Would recommend her 100 times over!! more...! less...

Response from the Owner

Thank you so much for your review, Sheena! It means a lot to me. Thank you for trusting me with your pups. I always look forward to seeing them! ๐Ÿ’œ๐Ÿ’œ๐Ÿ’œ

kendall moore
5
from

amazing service and great price. my dog loved and trusted her

Response from the Owner

Thank you so much for taking the time to leave a review. I really appreciate it. She's such a sweet and smart pup! Yโ€™all are doing a great job with her! ๐Ÿ˜Š

Lisa Needham
5
from

Amy does a great job with our dog that we rescued. She is great at making him feel comfortable. He always looks handsome and smells good too.

Response from the Owner

Thank you so much for your review, Lisa! I love working with Charlie. And thank you and your family for taking such good care of his coat between grooms. See you next time! ๐Ÿ˜Š๐Ÿ’œ

Melanie Turner
5
from

Amy was great! She did a wonderful job with Rosie who can be a little squirmy. The shop was clean and I felt very comfortable leaving Rosie with her for her first groom with Amy. I will definitely be a return customer!

Response from the Owner

Thank you so much for your review! It was great to meet you and Rosie. She is such a sweetheart and I look forward to hanging out with her again! ๐Ÿ˜Š

Mary Helvie
5
from

Excellent customer service- great with the pup and makes it comfortable for everyone!! Bath, nails, paws all done 10x better than last groomer. Easy online appointments!!

Response from the Owner

Thank you so much for sharing your experience, Mary! Major is such a sweet pup and I look forward to seeing him again!