I am going to start by saying I have been taking my puppy son Oreo to this location with no issues for a while now... Until now! I always recommend them to everyone, but I WILL NEVER TRUST THEM AGAIN WITH MY SON & WHEN YOU TAKE YOUR PUPS PLEASE PAY C more...LOSE ATTENTION TO THEIR BODY BEFORE LEAVING!!!! I dropped Oreo off at 430pm Saturday 9/17 picked him up at 730pm. I did not look him over as I should until getting home because he kept crying and wanted to be held. I picked him up to find his paw cut to the bone. He is in so much pain from the small cut that there is no way they didn't notice when they cut him. I am fully aware that mistakes happen & would've respected and returned to them HAD THEY TOLD ME UPFRONT THAT THEY HURT MY PUPPY! I called and they completely denied it. I asked if they have cameras in the back while grooming and if so can I review them from drop off to pick up. I am still waiting for that response. Someone there cut my son and just let me leave without telling me they hurt him. He could & still can get infected which will lead to more problems. Thank God I noticed it. He will never return to this location again. It's not about the mistake, it's about not telling me and what could have happen had I not seen this cut on him before letting him play outside. What else have you kept to yourself is what I ask myself now? This wasn't handled correctly at all. It's not okay. They lost a customer and better hope my son has no infection. He is in a lot of pain. less...

BEAUTIFUL WORK MY FUR BABY BEEN GOING TO YOU GUYS FOR 2 YEARS NOW AND WE LOVE IT SHE ALWAYS COME OUT LOOKING LIKE A DIVA🙌🏼

Response from the Owner

Thank you very much for your feedback. We love work on your fur baby Brooklyn. Thank you for trust in us.

kind, and treat dogs very well. my pup goes and comes back happy !

Response from the Owner

thank you for your feedback we really appreciate it.

Very clean, and good service. Totally recommended

Response from the Owner

thank you for your feedback

They are amazing !!! Staff is super sweet

Response from the Owner

thank you for your feedback

Me encanto como pusieron a mi niña sky

The best

Cancelled my appt without notifying me of the reason leaving me no choice to wait for another appt elsewhere. Called them several times and no answer

Response from the Owner

Hello Kelly your appointment was on July 29th at 1:00 pm we sent you a text reminder. But you never showed up. We declined one of yours appointments because you did 2 at the same time we just rejected one of them.

Great as always

Response from the Owner

thank you for your feedback. we really appreciate it