I had an appointment for yesterday at 11, I made this reservation two weeks ago, they asked me for all kinds of information about my dog ​​(weight, breed, etc.) To my surprise when I arrived they told me that they could not bathe her because the more...girl who was going to bathe her had had surgery. I thought it was in very bad taste since the normal thing would have been for them to call me to cancel the appointment, but no... when I arrived at the place they told me that they could not see my dog. I assure you that you will never see me again! Very bad customer service less...

They always do an amazing job!

Response from the Owner

Thank you Lindsey.

Great cut.
Thorough job on his ears. And really friendly staff

Response from the Owner

Thank you Elissa. We look forward to seeing Zach in the near future.

The store has an overpowering dirty wet dog smell, which is unfortunate. Maybe the owner is used to it and can’t smell it anymore? The groomer did not follow instructions so well and did not touch the hair around my dog’s face and did not give he more...r a puppy cut as requested. I was partly to blame because I did not express my dissatisfaction immediately as I was in a hurry when picking up my dog. When I returned the next day to ask if the groomer could trim around my dog’s muzzle I was told I’d have to return on the day that the same groomer was at the store, 5 days later, but I was traveling and leaving Miami two days later with my dog. Customer service could be better by offering another solution as I was willing to willing to tip the groomer (again) for trimming my dog’s muzzle. Anyway, there are tons of mobile groomers available and I will not return to Dog Bar. less...

I love the cool stylish vibe there. Steve the owner is always happy to chat about your pooch. And make suggestions. My poodle gets groomed there too.

Response from the Owner

Thank you.

Best teeth cleaning in town!

Response from the Owner

Thank you and Happy Holidays.

Our mastiff loves coming in and always come homes happy and refreshed from her canine spa day.

Response from the Owner

Thank you.

Kenya is always amazing!! Our babies love her!

Response from the Owner

Thank you Joshua.

Kenya was Amazon, Mishka looked so good! I was so worried having an elderly dog groomed at a new place but she loved it! Thank you all so much!

Response from the Owner

We are so happy to hear you have a great experience with us and look forward to seeing you both again.

Dog Bar team and Veronica Groomer are wonderful! Kaia is very thankful 🐶