Jasmine loves Crystal. The first groomer we have found that takes good care of her

My dog(Copper) likes coming to Pet Nirvana in Bel Air, the groomer always does a great job. Excellent place for dog grooming

Response from the Owner

Thank you for the feedback! Copper is a great boy!

They do a great job. Our dog is not easy. Thank you!

Response from the Owner

Thanks for the feedback!!

We love Pet Nirvana! I recently brought my newly adopted animal who was in pretty bad shape. They were all so kind and gentle and did a great job! Thank you!

Her groomer did a great job!

Response from the Owner

Thank you!!

Courteous, consistent, quality service

Crystal Coale did a great job with Rex. We look forward to seeing her again soon. Stephen Newberger

Response from the Owner

Thank you Stephen! Rex was a great boy!

Great job clipping nails

They switched to the online appointment system and I set up an appointment for Bentley to be groomed just before our trip to Orlando. The system accepted it and I even received a confirmation text message and then later the reminder text that I sent more...my confirmation that we showing up. When I arrived for his appointment no groomers were working and do not work at all on Mondays. The person at the shop even looked in the system and saw my dog scheduled for grooming. So the groomers knew but didn’t even bother to contact me to tell me that no one would be there. I had to take the day off from work to take him there because I wanted to make sure he was ready for the Orlando weather. This was a poor business practice and I will not be returning and will not recommend them. less...

Response from the Owner

That was my fault, This is Kary the owner, We did just start the online booking, and did not see the appt on that day pop up. I was away last week for a work trip and didn't catch it to cancel the appt. I do apologize, and will offer a free groom more...next time for the inconvenience. Please contact me if you would like to discuss further. less...

Coco hair cut was ok but the top of head was cut way to short

Response from the Owner

We will note that in our systems and make sure to keep it longer next time.