First time experiencing the “grooming” of a dog. She received a bath and nail trim. The groomers were super friendly and loved on my sweet girl. And the very fashionable office assistant greeted us as soon as we entered the building…..poked more...her head right above the split door to greet us. Lol less...

Response from the Owner

We're glad you brought Gen in. She's wonderful to work with.

Groomer Aubrey is amazing! My 2 yrs old husky Luna doesn’t like her nails clipped but Aubrey with so much patience dealt with her carefully and had the job done in despite of Luna making it difficult to do it. Other places they only barely clipped more... a few of her nails and wouldn’t file them yet charge full price. I totally recommend her and I will keep bringing my husky to her! less...

He looks so good

Excellent job

Great job! Our pups first visit and we are pleased with the result!

Response from the Owner

Charlie is adorable and a pleasure to work with. Thank you for the review.

These guys are amazing! My little 12 pound poodle actually loves coming to get all handsome. We’ve had horrendous experiences in the past. These people really care and work really hard to make my little guy happy. It’s the only place I will ever more...take my 12 pound poodle. 🐩 he comes home precious and smelling so good. I just want to hug him constantly! Don’t ever go any other place! less...

Response from the Owner

Thanks for the review. Your little dude's a sweetheart

Very pleased with grooming service

Picked my dog up and she never got her hair cut. Neither was I informed she wasn’t getting her hair cut. Her groomer left after bathing her. She had been there since 11:00am and I decided to walk in to check on her at 4pm. This is actually the SECO more...ND time this has happened here with my dog where I dropped her off and she never got her hair cut because the groomer didn’t have time.
I absolutely hate dropping my dog off at groomers but especially when she’s there for 5 hours sitting in a cage for no reason.
Will not be back here and I would not recommend this groomer!
If you take your dog here please keep calling and checking to make sure your dog actually is getting groomed and they’re not just wasting your time :) less...

Response from the Owner

Kandice, this is David the owner of Rutherford Pet Supply.
I am the one who scheduled that appointment and charged you only $1 because of the previous confusion. I put bath and blowout only on Bailey's appointment because that is what I understood yo more...u wanted.
If you wanted a full groom, it is my fault for not clicking the right button. I'm sorry.
As for making phone calls in to check on appointment progress, those types of phone calls will rarely accomplish anything as the scheduler who answers those calls is often not even in the building.
You would have been texted when Bailey was ready had you not come in. He takes a very long time to dry and was about ten minutes away from being complete when you took him. less...

The grooming my Oliver got was great and so was the groomer but he was dropped off at 1230. I went to pick him up at 330 and he was not ready. Had to wait another hour for him to be ready. I was not happy!!

Response from the Owner

Robin, we try to schedule dogs to be out of here in a 2 to 3-hour time. If the morning dogs end up taking a while, the afternoon dogs will all run late.
Sometimes the scheduler estimates poorly how long a given dog will take.

New client here. Aubrey is an excellent groomer. Will definitely go back!